Question 1

What is a DTF transfer?

Accepted Answer

DTF stands for Direct to Film. Your artwork is printed onto a film with a heat-activated adhesive, so you can press it onto a garment yourself. You receive a finished transfer ready to apply — not a printed garment.

Question 2

Is there a minimum order?

Accepted Answer

No. You can order a single transfer. Quantity pricing tiers apply automatically as your order grows.

Question 3

Do you offer bulk pricing?

Accepted Answer

Yes. Unit pricing steps down across quantity bands, and trade accounts can be arranged for regular volume. The price you see in the builder updates as you change quantity.

Question 4

What file type should I upload?

Accepted Answer

PNG with a transparent background gives the best result. We also accept JPG, PDF and SVG. Avoid screenshots and images saved from social media.

Question 5

What resolution should my artwork be?

Accepted Answer

300 DPI at the final print size. Our builder checks the pixel dimensions of your upload and flags anything that may look soft at the size you have chosen.

Question 6

Do you check artwork before printing?

Accepted Answer

Yes. Every file is reviewed before production. If we spot a resolution, sizing or background issue that could affect the result, we will contact you before printing.

Question 7

Can you remove my artwork background?

Accepted Answer

Send it over with your order notes and our team will look at it before printing. Simple background removal is usually straightforward; complex cut-outs may need a quick conversation first.

Question 8

What size should I order?

Accepted Answer

A7 (74 × 105 mm) suits small logos and pocket prints, A6 (105 × 148 mm) a chest design, A5 (148 × 210 mm) a standard front print, A4 (210 × 297 mm) a large front design and A3 (297 × 420 mm) an oversized back or full-front print. Custom dimensions are available.

Question 9

Can I order custom dimensions?

Accepted Answer

Yes. Choose Custom in the size selector and tell us the exact width and height in millimetres.

Question 10

Do I need a heat press?

Accepted Answer

A heat press gives the most reliable result because it applies even temperature and pressure. Household irons cannot hold consistent pressure, so we do not recommend them for orders you intend to sell.

Question 11

What fabrics can I use?

Accepted Answer

Our garment transfers are made for textiles — cotton, polyester and blends are the usual choices. If you are pressing an unusual fabric, send us a sample detail with your order notes and we will advise before printing.

Question 12

How should I wash printed garments?

Accepted Answer

Wash inside out on a cool cycle and avoid tumble drying on high heat. Do not iron directly over the print.

Question 13

How should transfers be stored?

Accepted Answer

Keep unused transfers flat in their packaging, away from moisture, direct sunlight and heat. Follow any storage notes supplied with your order.

Question 14

How quickly will my order arrive?

Accepted Answer

Turnaround and shipping timings are shown at checkout for your chosen delivery option before you pay.

Question 15

Can I return a custom transfer?

Accepted Answer

Custom-printed items are made to your artwork, so they are not returnable unless the transfer is faulty or differs from the file you supplied. Contact us with photographs and we will put it right.

Question 16

How do trade accounts work?

Accepted Answer

Trade accounts are for businesses ordering regularly. They unlock volume pricing, repeat-order support and artwork checking. Apply from the business page and our team will be in touch.

Frequently Asked Questions

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LET’S MAKE IT REAL.