Returns
Returns Policy
Custom-printed items are made to your artwork, so returns work a little differently.
Last updated: Draft — pending review
Custom items
Because every transfer is printed to your own artwork and size, personalised orders are not generally returnable unless faulty.
Faulty or incorrect orders
If a transfer arrives damaged, misprinted or different from what you ordered, contact us with photographs and your order reference and we'll put it right.
Application issues
Pressing results depend on equipment and fabric. We're happy to talk through what happened before you write a transfer off.
How to start a return
Get in touch through the contact page with your order reference. VLOPRINTS should add its confirmed return window and address here.
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